Processing time

The time I need to get your order ready for shipment. I strive to ship out orders within 1-2 business days.

Weather and holidays can impact processing time.

Shipping and delivery time

I strive to send out packages within 1-2 business days, after I receive the order.

My rural post office dispatches packages the following day (up to 24 hours) after I have them scanned at the window, including Priority Mail.

USPS stated delivery dates are estimates.

Can I cancel my order?

Please request a cancellation before your order has shipped.

Where is my package?

If tracking shows your package as "delivered" and you cannot locate it, please contact your post office, for the GPS delivery location.

If you have not received your package within a reasonably expected time and it does not show "delivered", please contact me for a solution.

Returns

Please contact me if you wish to send an item back. If approved, please send/post the item back to me within 14 days.

Refunds will be given, if items are returned to me undamaged, or if an item was damaged in transit to you.

Buyer is responsible for return shipping costs.

Refunds

A refund for the item price + original shipping, will be given, after the return is approved, and I receive it.

The buyer is responsible for any loss in value, if an item isn’t returned in original condition—unless damage occurred during shipment to the buyer.

Photos of the damage may be required, by the carrier, in order for me to file a claim.

Privacy

I will not use your information for any purpose, other than to process your order through the goimagine system.

I never see your credit card or bank details. A record of your order stays on file in my shop, only for tax and accounting purposes.

I will not give/sell your information to anyone for any reason.

Jewelry is not intended for children

My jewelry sold is for adults only--it is not intended for children, as jewelry can be a choking or strangulation hazard.

Photography

I am not a professional photographer--I use my phone camera.

Color can appear to change, in different lighting, and against different backgrounds.

The color of an object may appear differently on your screen, than it does in your hand.

Some photos are magnified, to show detail.